Operate
Run stock and invoicing with AI.
Forecast demand, set reorder alerts and spot dead stock, and automate invoicing, payment reminders and receivables ageing.
Campus AI · For family-business successors
AI for MSME Owners. Run your family's MSME with AI.
Rooman's AI for MSME Owners is a 25-hour, 5-week online course for commerce students and recent graduates who will take over, or already help run, a family business. You learn to use AI for inventory, customer support, invoicing and collections, marketing, no-code automation, and HR and compliance, then automate part of one business workflow in a capstone and earn the Rooman Campus AI Certificate.
25 hours8 modulesWeekly live cohortCapstone project
What you'll be able to do
Bring AI into the family business.
Many Indian MSMEs are family-run, with the next generation now in college. This course is a practical AI primer for that generation: how to use AI to improve inventory management, customer support, invoicing, marketing and operations in a typical MSME. It is designed for students who will take over, or already help run, a small business.
Serve
Support customers on WhatsApp.
Set up WhatsApp Business with AI, build FAQ bots and triage customer tickets.
Automate
Connect your business tools.
Build no-code automations with n8n or Zapier, such as invoices to accounting and WhatsApp to CRM, and market the business on a budget.
Skills covered
- MSME landscape and the AI opportunity
- AI for inventory and stock management
- AI for customer support
- AI for invoicing and collections
- AI for marketing on a budget
- No-code automations for ops
- AI for HR and compliance
Who it's for
Built for the next generation of owners.
The course is for students who will take over, or already help run, a small business: family-business successors, first-generation business owners, commerce students whose families run MSMEs, and aspiring SMB consultants. You need AI for ALL, and the Commerce Foundation is optional.
Who takes this course
- Family-business successors
- First-generation business owners
- Students from MSME families
- Aspiring SMB consultants
Entry requirements.
- A current commerce student, or a recent graduate
- The Commerce Foundation helps, but is optional
- Completion of AI for ALL
New to AI? Start with AI for ALL, Rooman's 20-hour, 9-module foundation course. Not sure which course fits? Take the 10-minute career assessment.
25 hours · 8 modules
A curriculum built around how a small business runs.
8 short modules take one part of an MSME at a time, from stock to staff, before you automate a workflow of your own.
01MSME landscape and the AI opportunity3 hrs
The MSME market, and what AI can credibly do for a small business.
Topics covered
- The MSME segment and how family businesses run
- What AI can credibly do for a small business
- Finding the first workflow worth improving
You produce: a list of AI opportunities in one business.
02AI for inventory and stock management3 hrs
Demand forecasting, reorder alerts and spotting dead stock.
Topics covered
- Demand forecasting with AI
- Setting reorder alerts
- Identifying dead stock
- Keeping stock records in Zoho One or TallyPrime
You produce: a stock report with reorder alerts.
03AI for customer support3 hrs
WhatsApp Business with AI, FAQ bots and ticket triage.
Topics covered
- Setting up WhatsApp Business
- Adding AI to customer replies
- Building an FAQ bot
- Ticket triage: sorting and routing customer requests
You produce: a WhatsApp Business FAQ set-up.
04AI for invoicing and collections3 hrs
Automatic invoicing, payment reminders and receivables ageing.
Topics covered
- Automatic invoicing
- Scheduling payment reminders
- Tracking receivables with an ageing report
You produce: an invoicing and payment-reminder workflow.
05AI for marketing on a budget4 hrs
Social posts, WhatsApp campaigns and local SEO.
Topics covered
- Social media posts with AI and Canva
- WhatsApp campaigns
- Local SEO so nearby customers can find you
You produce: a low-cost marketing plan with sample posts.
06No-code automations for ops4 hrs
Use n8n or Zapier to connect tools, from invoices to accounting and WhatsApp to CRM.
Topics covered
- How n8n and Zapier connect business apps
- Sending invoices to your accounting software automatically
- Moving WhatsApp enquiries into a CRM
- Testing automations before you rely on them
You produce: a no-code automation between two business tools.
07AI for HR and compliance2 hrs
Hiring, leave management and basic compliance.
Topics covered
- Hiring: job posts and screening with AI
- Leave management
- Basic compliance for a small business
You produce: a job post, leave policy and compliance checklist.
08Capstone3 hrs
Automate part of one workflow in your family's business, or a hypothetical one, and document the savings.
Topics covered
- Choosing one workflow in your family's business, or a hypothetical one
- Automating part of it with AI
- Documenting the time or cost saved
You produce: your capstone automation, with savings documented.
Tools covered
The tools you'll work with.
Every tool is used hands-on in cohort labs, on everyday small-business tasks.
| Tool group | Tools | What you use them for |
|---|---|---|
| AI assistants | ChatGPT, Claude | Draft replies, posts, job ads and reports |
| Business software | Zoho One, TallyPrime | Manage invoicing, stock and accounts |
| Customer channel | WhatsApp Business | Support customers and run campaigns |
| Office | Google Workspace | Share documents, sheets and email |
| Design | Canva | Create social posts and marketing visuals |
| Automation | n8n, Zapier | Connect apps and automate routine work |
Capstone
One real workflow. Automated and measured.
Pick one workflow in your family's business, or in a hypothetical small business, and automate part of it with AI. Then document the time or cost it saves.
Along the way you complete hands-on lab exercises in every module.
Your capstone portfolio.
- A stock report with reorder alerts
- A WhatsApp Business FAQ set-up
- An invoicing and payment-reminder workflow
- A no-code automation between two business tools
- Your capstone: one workflow automated, with savings documented
Your credential
Rooman Campus AI Certificate.
A skill certificate with a completion record. It is not a degree. It records the course you completed and the capstone you built.
Your capstone portfolio shows what you can do with AI, which is what employers, clients and interviewers ask to see.
What's included
Everything you need to finish.
- Certified industry-expert trainers
- Weekly live cohort sessions online
- AI-powered LMS with 1-year access
- Hands-on lab exercises and a capstone project
- Résumé, LinkedIn and portfolio workshop
- Help with internship matching
Before you enrol
Questions business families ask.
Can't find your answer? Call 080 6945 1000 or WhatsApp us.
Who is this course for?
The course is for students who will take over, or already help run, a small business: family-business successors, first-generation business owners, commerce students whose families run MSMEs, and aspiring SMB consultants. You need AI for ALL, and the Commerce Foundation is optional.
Which parts of a business does it cover?
Inventory and stock, customer support, invoicing and collections, marketing, operations automation, and HR and compliance, with one module on each.
What do I need before I start?
You need to have completed AI for ALL, Rooman's 20-hour foundation course. The Commerce Foundation is optional, but helpful.
Do I need to be running a business already?
No. For the capstone you can use a workflow from your family's business or from a hypothetical small business.
Do I need to know coding?
No. Automations are built with no-code tools such as n8n and Zapier.
How much time does it take?
25 hours over 5 weeks, combining self-paced lessons with one live cohort session each week.
Is it online or classroom?
It is taught online, with self-paced lessons and a weekly live cohort session, so it fits around college or work. Ask a counsellor about classroom batches.
Will I get hands-on with real tools?
Yes. Every tool listed on this page is used hands-on in cohort labs.
What is the capstone?
Pick one workflow in your family's business, or in a hypothetical small business, and automate part of it with AI. Then document the time or cost it saves.
What can I do after this course?
You could add AI for E-commerce Sellers to take the business online, or Entrepreneurship & Startup Operations for CRM, automation and startup finance.
Is this course AICTE or UGC approved?
It is a skill course from Rooman, not a UGC-approved degree. You receive the Rooman Campus AI Certificate and a completion record.
Will my college recognise this?
Rooman's partner colleges may count it as a skill credit. Check with your college's placement officer.
Does the course include placement support?
Yes: a résumé and LinkedIn workshop, and help with internship matching. It is not one of Rooman's job-guaranteed programmes.
Which certificate will I receive?
The Rooman Campus AI Certificate, with a record of the course you completed.
How do I find out fees and batch dates?
Talk to a Rooman counsellor on 080 6945 1000 or WhatsApp +91 97390 86029. They will share current fees, payment options and upcoming batch dates.
Can my college run this course for a whole batch?
Yes. Colleges can bring Campus AI courses to their students through Rooman's university partnerships. Placement or training officers can call 080 6945 1000.
Related courses.
All Commerce courses
35 hrs9 modulesAI for E-commerce SellersRun an online store on Amazon, Flipkart, Shopify or your own site with AI.
50 hrs10 modulesEntrepreneurship & Startup OperationsStart a business, or be the first operations hire at a startup.
60 hrs10 modulesCommerce FoundationThe AI foundation for commerce students, and the base for every Commerce specialisation.For collegesBring Campus AI to your college?Placement and training officers can run this course for a whole batch through Rooman's university partnerships.Talk to usNext step
Start with a conversation.
Tell us your course and year, and a counsellor will call you with batch dates, fees and payment options.
- Call: 080 6945 1000
- WhatsApp: +91 97390 86029
- Email: hello@rooman.com
Course details reviewed on 25 September 2026.