CRM Voice Agent. Your CRM, now with a voice.
Rooman's CRM Voice Agent makes and receives calls 24/7: it qualifies leads with a 0–100 score, handles objections, logs every call in your CRM and transfers to another AI agent or a person when the lead is ready. It runs on an enterprise-grade cloud stack with encryption and least-privilege access.
What it does
What the voice agent does.
Lead qualification
Dynamic 0–100 scoring, automatic CRM status updates and AI summaries after every call.
Campaign management
Parallel dialling, retry logic, SIP provider selection, throttling and compliance.
Multi-agent transfer
AI-to-AI for follow-ups; AI-to-human when the lead is ready for a counsellor, closer or expert.
CRM integration
Every call logs automatically.
Real-time moderation
Toxicity scoring, auto-termination and incident logging.
Enterprise-grade stack
ECS Fargate, RDS PostgreSQL, Redis, DynamoDB, Fernet encryption, AWS Secrets Manager, private subnets.
How it works
How it works.
- 01
Step 1
Connect your CRM.
Leads and outcomes sync both ways.
- 02
Step 2
Set the script and goals.
What to ask, and when to transfer.
- 03
Step 3
Pilot with 500 leads.
Measure contact rate and qualified-lead yield.
- 04
Step 4
Scale up.
Run campaigns in parallel, 24/7.
From product to transformation
Roll CRM Voice Agent out across your company.
Good to know
Questions about CRM Voice Agent.
Can't find your answer? Call 080 6945 1000 or WhatsApp us.
Which languages?
It is optimised for Indian English telephony.
Does it work with our CRM?
Yes. Every call logs to your CRM automatically.
Can a person take over?
Yes. It transfers to a person when the lead is ready.
How do we start?
With a pilot of 500 leads, measuring contact-rate uplift and qualified-lead yield.
Next step
Start with a conversation.
Tell us about your team, and we'll set up a CRM Voice Agent demo.
- Call: 080 6945 1000
- WhatsApp: +91 97390 86029
- Email: hello@rooman.com
Page reviewed on 25 September 2026.