State Bank of India — IT Maintenance. Zero downtime, across Karnataka, under a regulator.

Bank branch infrastructure is not allowed to stop. A maintenance contract across a state means every branch is somebody else’s working day, and a regulator is watching what was changed and when.

The State Bank of India needed that maintained across Karnataka without the downtime such work usually costs.

The maintenance ran to a zero-downtime standard across Karnataka, and SBI integration is the proof point Rooman offers when it sells AI into banking, financial services and insurance.

SBI is one of three engagements — with Karnataka Police and KEA — that Rooman names when it says its delivery bar is already enterprise-grade, and it stands in its marquee client list with Infosys, HP, BMRCL and KPCL.

Rooman has not published a full write-up of this engagement. Every figure above is drawn from what it states across its site; the detail is available on request.

• AI-assisted underwriting and credit scoring, fraud detection and AML monitoring.
• Multi-lingual customer-service voice agents across India and the GCC.
• Wealth advisor copilots, and branch-network analytics.