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Outsourced Service

We offer a range of outsourced Service Desk options for in-house IT teams and SMEs from overspill services, 1st line support or 3rd line escalation, to fully outsourced services for complete Service Desk support.

Our clients cover all markets and range in size from small to medium businesses to organisations with offices around the world. We�ll provide support that will meet your requirements perfectly.

We offer a range of Service Desk options, from a fully outsourced operation to particular aspects, such as overspill services, 1st line support call management and troubleshooting, or an expert 3rd line escalation resource for your own IT support team.

If you prefer, we can integrate with your ICT team so your end-users need never know that we�re not a part of your business or that the support is outsourced.